Inchcock’s Visit to Specsavers

What comes into your mind when you see the logo above?

I’d like to explain the two things that come into my mind, if you’ll bear with me, please… Thank you. Both with equal venom and hatred as the bearers of the sign.

1: DOMINIC CUMMINGS

First: Dominic Cummings. Who cheated all justice in not being prosecuted and sentenced for his stupid strip to Barnard Castle – but mainly his weak, pathetic, schoolboy excuse he came up with. That he expected us to believe. Or possibly his friends who know too much in the Government came up with? I hate the man! Well, his ridiculous actions anyway. Just thought I’d like to mention it!

On with the Tale Of Woe…

2: Two Specsavers

The NHS hearing aids had both broken for the same reason. The lady at the NHS audio clinic advised me that the tubes had not been cleaned properly. I pointed out my problems with Shaking Shaun, the Peripheral Neuropathy and Saccades affecting my sight. And asked if there are other models available that might be easier for me to disassemble, clean and reassemble?  A concrete No was the answer to that question. But I could see my Doctor, to see if anything was available…

At this point, I could not hold back my laughter at the thought of actually seeing my Doctor. “I’d love to see her, I thought!” The Audiologist told me that it would be about three weeks, at the earliest, before the aids were repaired. I thanked her and deafly made my way without the hearing aids, out into the rain; at least I couldn’t now hear the heavy raindrops hitting the hearing aids… well, I wouldn’t, would I? Haha!

Then, as I wobbled with the walker down the steep hill I’d climbed to get to the clinic, I had an epiphany… of sorts. Dang, I’ll not go on suffering and go to the nearest hearing aid place and get a cheap pair to get me over the waiting time for the repairs to be done. Not exactly one of betterer ideas at all!

Although I didn’t know it at the time, and, even more, the costly and frustrating choice was made… I know, I’ll go to Specsavers for them. Ay, aye, aye!

By the time I’d innocently battled m way to the store on Wheeler Gate, I was not in a sound condition. Out of puff, and with Dizzy Dennis giving a pasting, as I entered the store.

So, my concentration was not good, but unfortunately, it was ripe for me to be lied to, conned and overcharged.

The Greeting From The Snotbag on the Reception

As she turned from talking to a staff member behind her, her top lip curled as she saw me approaching. She gave me a look done and up before she spoke. Then, “Yes, can I help you?” emphasising you!

Me: “I wanted to talk with someone about buying some hearing aids?”

Snotbag: “For yourself, or someone else, I see you are not wearing any aids yourself; we cannot do tests unless…

Me, interrupting: “Yes, they are for me; not having any hearing aids in is why I’m here to spend my money on a new pair!” I think she was taken aback by a smidgeon with the curtness of my voice… She hesitated in answering, and I jumped in again, driving home my determination before it melted, with; “They are both broken and will take a while to get repaired, so if you cannot see me today, I’ll not bother you any more” Brave or what?

Snotbag: Now full covered, countered with showing a semi-smile and disgust at having to do so simultaneously: “I’ll contact the technician to see if he can make himself free to give you some time. If you’d like to look at spectacles frames while you wait?…” Spectacle frames? She’s already trying to sell me some new glasses?

She back in a few minutes, the hatred for me, had moulded into her beautiful face. Take a seat over there, waving her arm around. As I manoeuvred the trolley away, making sure not to knock into anything, her voice rang out in an admonishing, “Not there, at the end seats!” I think my smiling back at her got on her goat!

A few minutes later, a young chap, who was the Audiologist, came to me, and was very kind and patient with me, led me into a bit of room, got me sat down and said he had to go some treatment room but would be back shortly. My EQ told me to leave now… but, like the idiot I am, I didn’t listen to him!

While I waited for his return, l read and copied the Hearing Aid Prices from a poster on the wall:

Specsavers Advance Star: £495
No rechargeable option

Specsavers Advance Standard: $899
Rechargeable +£100

Signia Active: £995
Rechargeable (Standard)

Specsavers Advance Plus: $1,095
Rechargeable +£150

Specsavers Advance Premium: £1,395
Rechargeable +£100

Specsavers Advance Super: £1,695
Rechargeable +£100

Specsavers Advance Elite £1,995
Rechargeable +£300/+ £400

Signia Styletto 3X, AX £,995 (Rechargeable option only)
Phonak Paradise 70: £1,995
Phonak Marvel: £1,995
Signia 3 Xperience: £1,995
Signia 3 AX: £1,995

Rechargeable +£100/+ £200 Signia Styletto 7X, AX
Phonak Marvel 70
Phonak Paradise 70: £2.395 (includes titanium)
Phonak Paradise 70: £2.395
5 Xperience: £2.395

Phonak Marvel 90 (includes titanium)
Rechargeable +£100/+ £200 Signia Styletto, AX
Rechargeable +£100/+ £200 Signia Styletto 7X, AX
Phonak Paradise 90: £2,695
Signia 7 Xperience: £2,695
Signia 7 AX: £2,695

Rechargeable +£100/+ £200
Signia Styletto, AX: £2,895
Signia Active Pro: £2,895

I was thinking of an escape plan for when the Audiologist returned. But he arrived sooner than I anticipated; I git in quickly with: “The aids start at £495 on this list, is that the cheapest?” As he was looking at my NHS hearing report record. “Oh, no, they are some cheaper they do not advertise. He had a look in the earholes and said that the right one had the most compacted wax he’d ever seen before! I replied calmly, “Yes, all the first time audiologists say something like that each time”. He had a heck of a job in getting it out; it took him ages. Then he just had to leave the room to show a dollop of wax he’d got out to his colleagues, and two of them came back in the room with him to look into my right earhole???

Then, the great decision on which aids to buy. I asked which were the cheapest? £49.95, in the ear ones. “But they would not suffice for your needs!” And they have no volume control on them. “Oh!” That was my response. “What’s the next ones up?” £99.99, he said. “Would they suit me?” “Well, not really, but the next ones are the £499 ones.

“Oh, I see!” How long would they be getting made for me?” “The Specsavers Advance Star would take about three days!” I pondered a few seconds, thinking Star ones were the £99.99 ones, and thinking that was for the pair, agreed on then. Paperwork done, aids paid for, I returned to Snotbag on the desk.

Where I found that the £99.99 was for each aid. Also, they would take three weeks, not days, to arrive! What a farce! Conned Again! I’m very good at that, getting duped.

By the time the NHS aids were repaired, about five weeks later, I had gone to collect them and pick up the Specsavers ones afterwards.

Snotbag was not there that day, but she was amply substituted by Haughty-Hilda. The aids were tinny sounding, ill-fitting, unreliable, rubbish, junk, crap, ineffectual, impractical, and shoddy!

The moral of this little tale is, I think:

If you are naive, trusting, ingenuous, innocent, credulous, unworldly, deceivable, and childlike, you will be broke financially, vulnerable, exploitable, malleable, gullible, or mouldable. Also, half-witted, stupid, brainless, dense, or Inchcock-like… Do Not Go Anywhere Near Specsavers!

Part of the Inchcock’s Tips & Advice Series