0415hrs: Demand from the innards for another WRHD session forced me up out of the working again £300 second-hand recliner to the wetroom. Not a pleasant duty this morning in the least. Pain and blood involved here. Tsk!
Feeling a little uncomfortable, the mind turned to thoughts of rampant hypochondriasis for a few minutes as I sat on the porcelain pondering in this. The bug I’ve caught seemed to be inflicting a cough, dizziness (Not the usual kind), the taste buds and concentration. But, it’s getting less bothersome compared to yesterday and Thursday.
Made a mug of tea and took the morning medications, with a swig of the cough linctus and a guzzle of the Peptac with an extra Omeprazole 40gm capsule to hopefully calm the ulcer down a bit. I checked on the web if it was safe to take an additional tablet and saw that: “The most common side effects (1-15% of patients) are severe headaches, abdominal pain, constipation, diarrhoea, flatulence and nausea/vomiting.” This explained a lot! Hehe!
Popped on the scales… oh dear! 3lb up from yesterday – How is this possible? It’ll be the scales playing up?
Laptop on and completed the Friday Diary then I started this one off.
Decided to get the vegetables on the go for later. In the Crock-Pot, leeks mushrooms, fresh garden peas and yellow peppers.
The small saucepan had the little Anya new potatoes, and the large one had the bigger Anya potatoes.
Logical eh? Haha!
The Morrisons delivery arrived and had to be sorted.
The minted-leg of lamb steaks looked appealing in their packaging.
The prepared vegetables, carrots & peas seemed delicate and fresh.
I’d got some smoked bacon medallions at two for a bit cheaper, so I can give one to Olive, cause I know she likes them a lot.Back to the laptop, updated this and did some Facebooking with fingers crossed that it would not stick and freeze again. It did a few times, but only for moments. Spent two hours or so on it, then moved to doing the TFZ series.
Back to the laptop, updated this and did some Facebooking with fingers crossed that it would not stick and freeze again. It did a few times, but only for moments. Spent two hours or so on it, then moved to doing the TFZ series.
Far far too much time spent on this, cause I love doing them, at least six hours in total over the day. Weary-eyed and light-headed by the time I stopped myself.
Got the lamb in the oven and nipped out to visit Olive. She did look a lot better today, and managed to tell me off for getting her the bacon. So I knew she was feeling better too now! Hehe! I didn’t have much time with her today, as her daughter was coming to visit her. A very nice chinwag, kiss and a cuddle and I had to leave, taking her rubbish bag with me to drop into the chute on my way back to number 72.
Where I had yet another WRHD (Wet Room Heavy Duty) session.
Got the nosh served up.
It looked a treat but was very disappointing. Well, the lamb was, everything else was okay. Seemed to have the texture of a cardboard box for some reason?
Even the dessert tasted musty to me. I’ll be glad when this bug or cold whatever it is has had its fuss out with me.
Too weary to do any more graphicationalisationing now.
Watched a DVD, Doctor Who 4th Series. Well, I tried, but kept nodding off. Gave up and as I got my head down in the £300 second-hand recliner, another WRHD was needed? Where’s it all coming from?
Stubbed my toe on the trolley in the wetroom – first time I’ve done this for weeks now. Getting back into the £300 second-hand recliner, I knocked the mug of tomato juice off of the ottoman at the side of the chair!
Made use of the thick paper towels as quickly as I could, but the stains looked set in already. Got the spot-cleaner from the kitchen along with a scrubbing brush and some cleaning rags then returned to try and clean it up.
Did as good a job as I could, but had then to move the recliner to another position so it covered the blemish on the carpet in the end.
Shattered now, I put the cleaners away and the rags in soak in the bowl, banging my head on the corner of the cupboard door under the sink as I returned the bottle of spot cleaner.
Now so tired, weary and frustrated with things! At least the 300 second-hand recliner worked seamlessly and allowed me back in to settle once again; then the piles started giving me bother again! This, prevented me nodding off for ages.
I reckon I got off around 0130hrs, but that’s a guess.
0500hrs: Woke with the same light-headedness that I had last night, coughing a bit, hard to concentrate. But no actual dizzies, this combined with the £300 second-hand recliner chair working correctly to release me for a WRHD session, that was painful (Nowt new there though) but blood free and I didn’t stub any toes, almost convinced me that things were getting better already! Hehe!
Noticed the note I’d left for myself under Koala Katie, and out the paperwork in my pocket for later.
Took the medications and made a cup of tea. When putting the weekly morning pill pots back in the drawer, I spotted just one tiny tablet stuck in the corner of Thursday mornings.
Ah-ha! I thought. Perhaps a possible explanation for last nights feelings of lethargy and weakness? It was the Bisoprolol tablet that I’d missed yesterday morning when I emptied the pot out to take the doses?I got
I got the laptop going and searched for “What if I miss a Bisoprolol dose?” As anticipated, it said if you are within 4 hours of the next dose due, do not take any extra. So I didn’t. This could be the cause of my depression and fogginess? I thought about whether or not to take some cough medicine to counter this nagging tussis I’ve had for 24 hours of so? After failing to find the bottle of cough medicine, I decided not to take any. Hahaha!
That’s the cough linctus and the new umbrella still to be found then, oh and the electric razor. I feel satisfied all three are lurking somewhere in my apartment?
Sod-it! The dizzies back, I thought I was doing well this morning.
Hello, another WRHD session! No bleeding again, though, just pain. Sneezing now!
Laptop back on and got yesterday’s diary finished and started this one off.
Went into the kitchen to make a brew, and this was the view. Fantastic I thought.
It looked like the homes in the centre, as they were lit by the upcoming sun from behind and to the left, were, The Chosen Ones!
I still get astounded by the views from here. And feel lucky to have them to look at.
0815hrs: Closed laptop down and readied for the trip to the dentists.
After the shower and shave, I bravely mounted the new scales.
Up just a pound (and a few ounces, but let’s not be pernickety eh?).
Called to see Olive on the way out, but no answer, perhaps a little early?
A little overcast this morning, but the sun got through on the odd occasions. I struggled up the gravel path into the park. But it was worth it and so beautiful up there. The trees and bushes so green, and occasionally stopped to watch the dogs walking their owners.
One dog, an elderly looking grey and white greyhound had really got this owner trained well.The ball was thrown, and he chased it picked it up and stood waiting, for the boss to get to him to pick it up and throw it again! I really enjoyed the walk through today.
Seemed to be feeling a bit better too. I did forget to get the cough medicine as I ambled down into Sherwood, passing the chemist on the way to the Dentist! Humph!
Two girls crossing the heavy traffic on Mansfield Road drew some horn tooting from some of the drivers.
The pelican lights were about 100 yds further down the road. The gals just gave them the finger and carried on laughing.
I had to laugh too!
Into the dentist, to find they had knocked a wall down and changed the reception area to accommodate three receptionists now. The thick coating of gloss paint had only recently been done by the potent smell of it. Had to fill in a mega form and permission sanction form, then waited to be called.
The nurse called me I assume, but I didn’t hear her, so she came and shook me shoulder as I was doing the crossword book.
Up to the surgery, very quick they were today, I noticed the light fitting above the chair was much more populated with dead insects than on the last visit. They soon had me checked asked if I was in any pain, said you are okay, book another appointment with the receptionist on you way out… All done!
Settled the bill with the Obergruppenführeress on the desk. When she told me I’d to pay £19.50, it was only time she smiled. I thought it was £18 last time, maybe it’s gone up a bit. Not complaining mind, a lot better than having to go private and pay hundreds of pounds – although a private dentist may have higher quality flies in their light fittings to look at? Hehehe!
Out and was lucky enough to be in time to catch the L8 bus back up Winchester Hill and to the flats.
Had a blether with a lady from the 4th floor in the lift, we were both intent on getting our slippers on, making a cup of tea and visiting the porcelain!
Called in to see Olive, but no answer. Her family might have taken her out for the day.
I returned to the apartment and visited the porcelain, made a mug of tea and got me slippers, then laptop on. Added the dates to the Google and paper diary, then did a shopping order from Morrisons. Updated this post.
More work on the TFZ ‘Who’s watching’ graphic series. Got about 10 done now, but many more to do yet.
Got the chips in the oven and nipped off to visit Olive, and she was in. Lovely chinwag and mutual fondness seemed to be in the air. A kiss and a cuddle, and back to the flat to sort the meal out.
Although the fodder looked appetising, with the cold or whatever it is I’ve got, the taste-buds let me down and I didn’t really enjoy it as much as I should have. Mind you, I ate it all… out of habit more than relish I think?
Made an order online for delivery from Morrisons for tomorrow.
I’ve ordered some tiny cans of garden peas now the fresh ones are finishing. A lot dearer getting these little tins. When I was checking to see if I needed any more bleach, I found the missing cough medicine! Took a good swig of it.
Climbed into the £300 second-hand recliner chair with a mug of orange juice, some nibbles and the TV paper at my side, to settle and watch a DVD, “Quatermass 11” from the 1959 TV series and took the medications, remembering the ulcer medicine, not that it’s very effective but better than nothing.
Minutes later, I realised I’d not got the mobile phone nearby, got out of the now reluctant £300 second-hand recliner and retrieved the phone from my jacket pocket in the hallway. Climbed back into the £300 second-hand recliner chair to settle.
Minutes later, after I’d just started to watch Quatermass, I saw the curtains had not been drawn. Got out of the now reluctant to work and shuddering a bit £300 second-hand recliner and pulled them too. While doing this, I spotted I’d not got the alarm wristlet on – hobbled to the Wetroom where I found it on top of the porcelain, put it on and returned to the £300 second-hand recliner, and sat down without any hiatus, as it was now refusing to operate at all.
Then the nerves started, ‘Had I turned off the taps, locked the door, left the oven on, closed the kitchen window, left the heater on in the wetroom?’
Got out of the now dormant £300 second-hand recliner yet again and checked around, all seemed okay, so back to the £300 second-hand recliner and found it working? Okay, it shook and whined a little, eventually, I settled again.
I started to watch the DVD and got through it without any nod-offs!
Had to dismount the £300 second-hand recliner in request intimated from the body for a WRHD session. (Tsk, no rest is there! Hehe!) I put down the extra WRHDs to the bug I’d caught.
The TV programmes I watched, after the DVD, were scattered with the nod-off moments.
Woke from a long doze around 0200hrs, coughing. Another trip to the porcelain was needed, this time, the £300 second-hand recliner worked seamlessly?
I’d been dreaming about high cliffs and trying to jump off but couldn’t get down, repeated efforts, nets would appear and catch me, giant birds scooped me up and replaced me the top again, as I tried again I’d find myself in a bath full of bubbles, got sucked down the drain and fell back at the head of the cliff again? There were so many other failed attempts and reasons for failure I’m sure, but of course, I cannot recall the others?
I sprang awake at 0415hrs or so, again in need of a WRHD session.
Awake at 0200hrs; Dreamt of being chased through corridors again.
0205hrs: Got out of the £300 second-hand recliner chair without any hiatus and to the WRHD in the wetroom. No bleeding anywhere this morning, that’s a good start.
0218hrs: Got the washing ready and went down to the laundry room to get the washer going.I checked the filter on the dryer, and it was right clogged up!
Got the meshing out of the dryer. I checked the filter on the dryer, and it was well and truly in a state of not-being-cleaned-for-agesness!
Hehe!
0235hrs: Back, up to number 72.
0255hrs: Down again to the washing room to transfer the clothes into the dryer. Cleaned the inside a bit first, as it had streak marks on the inside of the drum.
0310hrs: Back up again to the apartment and got the laptop on to do the final touches to yesterday’s diary and start this one off.
0410hrs: Once more down in the lift, and folded the gear into the bag, had a wipe around, and cleaned the dryer filter and refitted it. Back up again, having taken care not to make any noise on my trips up and down, with it being so early.As
As I passed the notice board on my way back, I saw a not about one of the tenants, May. She is in City hospital, and not very well. I’ll get in touch with Jenny who wrote the note later today and ask if I can visit or send her some flowers.
IT was 0500hrs by the time I’d got the laundry back into the flat and stored away in the airing cupboard and clothe-racks. So, it took about three hours to get the task done, and that is quicker than it usual is. Being so early a start, I didn’t have to wait for any machines to come free and the lifts were not being used by anyone else.
I looked in my daily bag but could not see my pound shop floppy hat. After a short search, I realised that I’d given it to my Australian pet, Koala Katie to look after. No luck in the search for my expensive wind-proof umbrella, though. Tsk!
A mystery as to what I’ve done with that?
Time to take the medications and get the laptop on to update this diary of woe. Then spent many hours Facebooking without any annoyance other than it was going a bit slow.
Got a good ablutioning done, during which a Whoopsiedangleplop occurred. Well, a dizzy spell I think, but it was a quick one. One minute I was getting the shaving tackle sorted for use, then found myself on the floor with a bruised cheek and tiny little cuts on my face. Probably caused by whatever I hit on the way down to the floor where I was wounded and confused I soon came round and with the help of the sink, got up again. Might I have a shiner in the morning? Hehe!
Got the showering done and went to see Olive. I was pleased to see she was doing so well again today, she’s been through a lot of procedures with her Crohn’s treatment and blood change. An amazing woman, she managed to tell me off for my falling and heard some tales from her past. I love listening to her stories, it’s the way she tells them yer know! I departed after a cuddle.
The Haemorrhoids were suddenly giving me bother and became very tender. May have been started when I took my trip to the wetroom floor? But I now found myself in a position of not wanting to stand too much in case the dizzies returned, and in pain when I sat down? Ah, well.
Got the fodder cooking, not that I felt hungry at the time.
The Crock-Pot garden peas, red peppers and leeks were added to the tasty Beef and Potatoes ready-meal. Beetroot and two bread thin slices.
Honey yoghourts to follow.
The head started aching, and the piles continued to sting. Humph!
I foolishly washed the pots before eating the food. Due to difficulties in cleaning the Crock-Pot porcelain dish, by the time I got to eat the meal, it was not very hot. But still, it went down the gullet okay. I’d done the pots early so I ould watch the England match against Slovakia.
I was rather confused by the commentator’s comments during and after the event. Got a feeling of Deja Vu. They thought Rooney had played well? I’ll have to get another TV that shows the same as other people see when it comes to England footie matches? Hehe! Well, at least they won. I hope to be proven wrong about my fear for the future games.
Sister Jane called at half-time. Nice to have a natter with her.
Having got up so early, I took the evening medications and tried to watch some TV. But the dropping off soon got the better of me, and I gave up. Turned off the gogglebox and was away to the land of nod withing minutes. The dreams came, despite my being so tired. Annoying when no details can be recalled at all, just vague suggestions that I was being chased again..
Woke around 0230hrs, had a WRWW, and the piles caused so much pain, I had difficulty in finding a position where I could sleep. Bother!
Woke and rose at 0425hrs: Realised I was not wearing the alarm wristlet and panicked, trying to think of where I’d left it was no use, I was in such a pickle and state last night… weary drained and in pain.
As I fought my way out of the £300 second-hand recliner chair, the pains from yesterday were still lingering around my bloated body-mass. The boil was still tender, the Anne Gyna letting me know she was there, the knees were hassled by Arthur Itis. However, the hernia was far less of a bother. Still feeling weary, overdid it yesterday I reckon.
The only thing on my mind was, where is the Alarm Wristlet. I tried to recall logically; I was on the laptop when BJ phoned to ask me to go to Papplewick… so I searched the desktop, no red and white alarm wristlet found.
Into the wetroom and searched all over, nothing found.
To the laundry bag, felt in the sleeves of the two tops to see if I’d taken them off forgetting about the wristlet. Nothing found.
All coats on the hallway pegs, inside the shoes, on the floor, Nothing found.
Front room; Took the covers off both chairs, got the torch and looked under both of them, cabinet, all drawers checked, rubbish bin checked. Nothing found.
In a state now. I shall have to throw myself on Deana’s mercy and pay for a new one then.
Took the medications, and had a stand-up wash and shave, it was still too early to make a noise using the shower.
A quick check around in case the alarm might be somewhere visible, nothing found.
0730hrs: Got the laptop on ready to do yesterday’s diary and… there, right next to the left-hand side of the laptop was the Wristlet Alarm! It was turned inside out, and the red and white parts were hidden under the black elastic. I probably turned it inside out in a rush to get it off when BJ rang me yesterday.
Now, this might sound like an excuse for my failure to see it, especially as this was the first area I looked in? It is.
But the joy of finding it after only three and a half hours of searching for it was incredible!
Much Facebooking and graphicationalisationing followed.Rang Deana
1115hrs: Rang Deana to see what time she would be calling, then I could work out finding time to get to the shop for some fresh vegetables hopefully before the buses stopped at 15oohrs. Deana was busy covering for holidays at another complex on Sneinton or St Ann’s I think she said. Told me to call and see her in the morning at the Winwood Community Shed early.
I’ve got a Morrisons delivery coming twixt 0900>1000hrs, the wonderful cleaners arriving twixt 1000>1100hrs, and I need to get to town for a new doorbell battery somehow. I’ll try to get to see Deana EASP, although I don’t think the talk will take too long. I’ve got to pay this second-meter bill now I reckon. But would like it, if when the bill is settled, she can help me sort out a new supplier for the electricity. I’d like to know why they kept lying to Deana telling her often, that the mystery meter account had been closed then make it into my main one?
Deana is up to the neck in work normally, but even more so now, poor gal.
Did some light ablutionisationing and got ready to go to the shops, thought I’d call to see how Olive was on the way out. She told me not to pay the British Gas bill and to cancel the arrangements they have already made without me being aware of until it was all done. And tell Deana I was not going to pay. She (Olive) was in goodish form today, bless her. She told me where the Aldi store was on Woodborough Road that I could use by catching the L8 free bus.
A peck on the cheek and quick pleasurable cuddle and I off I poddled.
Caught the L8 and got off up the hill a stop too early, Humph! (I can’t take myself anywhere Hehe!) Plodded up and right down Woodborough Road to the Aldi shop.
Got some leeks, sunflower oil, porridge pots, cheese topped cobs, vine tomatoes, red pepper, 3 bananas, cheese twists and the thing I went for, some fresh pod garden peas. The lady at the checkout was so different to many of the till operators and did not rush me through too fast, bless her.
Split the stuff into two bags, and walked slowly back to the flats, well, it was downhill nearly all the way. Made a slight detour into the woods to look for wildlife to photograph. I didn’t see any, just as well, I’d forgotten to take the camera with me.
Good job olive told me about this shop, it’ll come in handy knowing I can use the L8 bus up the hill, and get some gentle exercise walking back down after buying my fodder, in good weather anyway.
Got back in the flat, WRWW and WWHD tended to, put the nosh away and back for another WRWW?
Got the kettle on and weariness overcame me. I put on ‘Diehard with a Vengeance’ DVD, and nodded off for so many minutes here and there, I gave up with it. Tried watching the TV and the same thing happened.
Got reading the war book and that seemed to do the trick… nodded off after two chapters and hearing a noise from somewhere, I know not where… next thing it was 0500hrs when I woke, having missed the evening medications again! Humph, clot and !
0400hrs: I burst into life struggled out of the £300 second-hand recliner chair and for a WRWW, no signs of aWRHD yet. As I performed at the porcelain, bit of a dream came into my befuddled brain. Something about my being chased up a mountain… at the top was a McDonalds with Nigel Farage serving? I hid in one of their walk-in fridges and found David Cameron inside playing the fiddle or violin and singing The Horst Wessel Song while eating ice-cream from a German Helmet? Weird or what?
Got the Crock-Pot going with some vegetables. Mushrooms, yellow peppers, turnips, swede, carrots and peas. Took the medications. made a cuppa and got on with finalising the Saturday Diary – it depressed me reading what I’d written already! Sad innit?
The need for a WRHD disclosed itself, so I responded. Little Inchy leaking a bit, Haem Aroids too, Anne Gyna being fair with me, Arthur Itis a bit bothersome and a new pain near where I had the hernia operation, but nothing like the pain then. Summat else causing this?
Spent too long on laptop WordPressing, so I need to make sure I get my ablutions done before Jane and Pete arrive. I think it was 1130>1230hrs they said they’d be arriving.
I updated the British Gas post and got into the shower room and done my ablutionisationing.
Took some jars to the recycling bin.
Titivated a bit around the kitchen, and took the rubbish bags to the chute. Olive came out as I was coming back. She popped in with a Birthday Card for me. Bless her dimples. I walked her back to number 68 and we had chin-wag and cuddle. She had received a photograph of the family ladies party (Top of this page) she went to. And she liked it!
On my visit to see him last week
I called in next door to make sure that Norman was in, he was, then I nipped back to 72 and got the other LPs and took them to him.Some bad news here, the day before yesterday he went shopping and fell over as he got off the bus. Eventually, he got help and an ambulance took him to the Queens Medical Centre A&E, and they sorted him out, with great patience he told me. Then they ran him home.
Some bad news here, the day before yesterday he went shopping and fell over as he got off the bus. Eventually, he got help and an ambulance took him to the Queens Medical Centre A&E, and they sorted him out, with great patience he told me. Then they ran him home. His retention bag burst when he fell, and he was so embarrassed, but everyone was nice to him. As is befitting for such a grand old chap! I’ll call to see how he is feeling later, and tomorrow.
1130hrs, Sister Jane and Brother-in-law Pete about due anytime now. Hello, their here…
Gave them a cuppa and gorrum sat down and chinwagging ensued.
They got me a book, for my birthday, and a lovely towel with a cunningly sewn on ‘Bates Hotel’ sign. I got them to adopt a suitable pose for me: I think they deserved an Oscar for their instant acting without a script! Hehehe!
I gave them their nibbles, pussy cat treats and theatre binoculars.
Janet looked very fit and young, Pete is still scared of shaving properly (I’ll cop it later, for saying that now! Hehe!).
Farewells and off they trotted. Sad to see em go.
I satisfied the call for a WWHD session and got the fodder prepared.
I have to say, without any doubt, this was an even betterer dinner than the previous bestest! Rated 9.5/10!
Think that the black bean sauce and extra mushrooms made a difference this time. Ate the lot of it, but only had one slice of the bread with it.
The Nordic Style bacon with herbs is so tasty! Somehow the fat in it doesn’t taste like fat? Honestly! I will not be jumping won the scales again today. (Ahem!)
I looked up on the net to see what pork dewlap is.
I saw this was in the contents of the jar of Polish Bigos I’d bought.
Similar to the Nordic bacon block as seen above in the fodder photo?
I got the TV on and at last, after so many nights, I nodded off and stayed off!
Woke many hours later, at 0230hrs, and decided to get the rest of the laundry done.
Such a bad night, got off around 0300hrs I sprang awake again, I say again because I kept doing this all through the evening and it was very annoying.
The last springing awake was at 0445hrs, and I was out of the £300 second-hand recliner in minutes. The TV was still on, the mug of orange juice spilt all over the carpet and Ottoman, seeing the British Gas envelopes on the writing table brought me into a new deeper depression for a few minute, and a dark thoughts-inspiring black sense of doom loomed.
By the time I’d WRWW’s, took the medications and made a strong brew, amazingly I felt more like my old self and cheered a bit? I felt like a different person had woken up in my place? A possibility of my going bonkers here you know. Hehe!
I bravely popped onto the scales – and was cheered up instantly!
And this weighing session had taken place before any WRHD had taken place too!
One and a half pound down on yesterday!
Yeeha! Took the other readings then: Sys: 180 Dia: 85 Pulse: 79 Temp: 36.2. For some reason, the pulse figure had a flashing icon displayed on the side of it?
It was very nippy this morning, the thermometer on the kitchen wall was showing 56°f when I noticed it yesterday is was on 64°? Come think of it, though, I did turn down the heating level after I got the email telling me I was in debt to the tune of £375.30 now with British Gas yesterday.
The lump on the head from yesterday’s Whoopsiedangleplop had gone completely. Still no signs of a WRHD being needed, however, there were some rumblings and stabbing pains from the innards. I put this down to my rather disastrous meal last night.
Got a Pingback on me link to the British Gas link for yesterday, but can’t find out how to get to it? Can anyone help me, please? I’ve clicked on the red circle in the Posts list, but cannot get to any comments? Is a pingback a comment?
I clicked reply, a box came up for me to comment in, but could not see any message?
I think my confusion, lack of education and senility are not helpful, I’ll just have to do me best with them!
Got sidetracked and un-podded the pod peas into the Crock-Pot, added a bit of salt and demerara sugar and got them cooking for later. Got the idea for an ode to insanity come to me, and got on with making it before I lost or forgot the idea.
Then, I sorted a week of medications doses. (Found some escaped peas as I did so. One near the drawer and one in the sink, Tsk!)
Still awaiting the bubbling, churning, tender innards as it prepared to let me know when the WRHD was due. Anytime now I think?
Got the idea for an ode to insanity come to me, and got on with making it before I lost or forgot the idea. Struggled on and got it done after a few hours of graphicalisationing and composing.
Damnations! Two more letters from British Gas. Down my spirits go again! Looks like I’ll have to pay, despite so many people advising me not to, I don’t think I’ve had the will-power not to or will be talked into it if I talk to BG, just to get rid of the hassle?
Got some more LPs found for Norman, nibbles for Olive, and set about having a grand shower and clean-up. The drain in the shower threw up water afterwards?
Called at Norman’s, but he was not in or could not hear the bell. On to Olive’s and she was in fine form. A gossip, she had a look at the British Gas letters and told me not to pay; everyone seems to be telling me this, but it looks like I’ll have to now. Olive applied some pain gel on my less accessible bodily parts for me which was lovely of her, Bless her cotton socks.
A good chinwag and cuddle then I was off back to the flat.
In the kitchen making a brew and I tried the binoculars out and saw a wood pigeon in the trees in the copse across the way.
So I got the camera out and took some shots of it. They didn’t come out as well as I would have liked, I couldn’t make them any better. But the bird having its ablutionisationing session cheered me up. And the forecast storms did no appear.
Feeling a bit flat with things… well, the British Gas farce now.
Got the daily fodder prepared.
It was super after yesterday’s failed efforts. Roast potato cubes with herbs, fresh garden peas, mushrooms, beetroot, cabbage-onion-pepper mix with garlic and pork loin.
Lemon Drizzle and a tiny apple for afters. I had some cheese twists afterwards, but I won’t mention that. Hehe!
Did the pots, sat down to watch some TV and watched some TV! Too much TV, I just couldn’t get to sleep again for ages. Tsk!
0405hrs: Gae up trying to sleep and struggled out of the not-working-again £300 second-hand recliner chair and to off for a WRHD. Not a pleasant experience this morning.
Took the medications with some orange juice, and got the things ready for the laundry room visitation. During which the first Whoopsiedangleplop of the day took place.
I was reaching into the cupboard and had a little dizzy spell, and caught the stack of storage bins and over they went!
What a mess!
I believe I might have said something like “Oh, dear me, fancy that!”
Clean it up as I muttered some obscenities.
0425hrs: Down to the washing room and got the machine going. The place was in a bit of a state. Back to the flat.
0505hrs: Down to the laundry room and got the clothes into the… wait for it… New Drying Machine! At last, after waiting for about nine weeks, we now have two dryers again. I was surprised to see it was a similar model to the one that conked out, and they could not get the spare part to mend it cause it was so aged? The drum appeared a lot larger on this one. Got it going and returned to the apartment again.
An hour to wait so I got the vegetables prepped and in the Crock-Pot. Fresh garden peas, tomatoes, carrots, peppers, onions, turnips and parsnips. I added tomato puree, salt, vegetable seasoning and then added some Oregano – Whoopsiedangleplop number two here: The lid came off the Oregano pot, and the contents all went in me vegetable stew!and
I said something like (Not really, though, it was something a little more vitriolic) “Oh dearie me, I seem to be having an error-ridden morning, ah-well!”
0605hrs: This was quickly followed by Whoopsiedangleplop number three. I started to clean and clear properly, where the bins had fallen earlier and clouted my head on the draining board as I bent down.
0615hrs: Checked the Crock-Pot, tried to get out as much of the Oregano as I could, and went down with some cleaning stuff to the laundry room to collect the washing. Titivated around and cleaned the soap in slots and trays and filters that had not been cleaned. Felt quite proud of myself at this point.
0625hrs: Back once more up to 72, opened the door, and boy did that Oregano pong! Stunk the place out.
I opened the window in the kitchen to let the aroma out.
Took a photo while hanging out of the window.
Can you spot something out of order in the picture on the left?
Naughty person. Hehe!
Put the clothes away, one pair of trousers had shrunk that much, I put it with the other stuff in the Nottingham Hospice Charity shop bag. I’ll take the bag down today, it’s nearly full now, mostly with things that have shrunk… alright then, things that no longer fit due to me increased flobby-body mass. Tsk! This encouraged me to get on the scales that were nearby… but that is a horror story you can do without. Ahem!
Made a cuppa and got the laptop on and set about finishing the Thursday post and starting this one.
Tried some Facebooking. Not too good, sticking a bit, but I got some done.
Did my ablutions, and called to see Olive on my way out. She was in good from considering, and this cheered me up no end.
Went to see if I could contact Deana bout the British Gas cock-up. She was not in today.
Caught the L8 bus into Sherwood and went to the Nottingham Hospice Charity Shop and unloaded the bag of clothing.
A lot of emergency vehicles running about Sherwood today.
Nipped in the shop and got some mushrooms to add to the Crock-Pot… the over Origami’d Crock-Pot. Got two cheese cobs as well.
Caught the bus back up to the flats and had a good chinwag with some other tenants en route.
The view from the kitchen window was very nice.
Not going to last long, though, I’m afraid.
Forecast heavy storms for tomorrow.Got in to find two letters in the box from British Gas!
Got in the apartment, to find two letters in the box from British Gas!
They had closed the proper account and made the …67 one, a new report adding £253 to the total making me in debt now for £375.38.
Confused now, I went on the internet to email Deana, and found she had sent me a copy of BG’s last email sent to her yesterday!
You can find this here: Updated British Gas record It’s a long detailed one. This addition is at the end of the post.
She will not be available to see me until next Tuesday to discuss the outcome and what tactics to adopt. Just my luck – holidays again! Tsk!
Put the fodder away, took the late medications and added the mushrooms to the Crock-Pot.
Updated this post and went on Facebook. Still sticking a bit, telling me I had not finished commenting when I had?
The food in the Crock-pot had to be sorted, to get rid of some of the juices. I added a tin of beef to it after draining and added a bit more black bean sauce, to weaken the Origami taste. NO! I mean the Oregano taste. Hope it is eatable as a stew with the cobs when I get it sorted. Tsk!
Well, I have to say that it came out as the most horrible tasting meal of the year! A failure of epic proportions, even after my assiduous day long efforts!
Within minutes of foolishly finishing eating this monstrous so-called edible creation, the stomach was rumbling, bodily winds were escaping from all extremities, and I felt that along with the dissatisfaction and worry of the unfair British Gas charging me affair, these should have been sufficient to ensure my suicide.
But, being a coward, I decided against any such intentions and put the goggle-box on, fell asleep and dreamed of me being pursued in tunnels by just about everyone.
Around 0200hrs, I sprang awake and struggled out of the £300 second-hand recliner chair and went to the door of the flat… why I did this I had no idea? Feeling rather foolish, I wandered between the door and the recliner chair a few time hoping the reason for me waking and going to the door might return to me. It didn’t, so feeling uncomfortable with my state of sanity, I climbed back into the recliner and spent an hour or so wondering what I might have been intending to do in going to the door?
Awoke around o400hrs. The ailments apart from the Duodenal Ulcer were being so kind to me. Even the £300 second-hand recliner let me out to go for a WRHD without too much shuddering. Was I dreaming I thought?
I even remembered the Asda (Walmart) delivery was due twixt 0600 > 0800hrs. You know the one, that should have been delivered yesterday had I not forgotten and gone shopping at Asda – Humph, what a . Remembering this was probably helped by the great dirty sign I wrote on a large envelope and stuck it in front of the laptop screen?
So, out of the chair for the WRHD, even that was easier than usual? No bleeding from Little Inchy either. I was getting very nervous now with all this good fortune this morning you know!
Got my ablutions done early, no shower, though, it was too soon for that, all the noise it makes would have disturbed my neighbours. So a stand-up wash and shave – and I didn’t cut myself shaving?
I did espy some markings and a bruise on the throat/chest mind. But no pain or itching with them? Overall, I seem to be doing well medically today.
Made a brew and took the medications, then finalised the Wednesday post and started this one off.
0655hr, the Asda delivery man, rang, I could not tell what he wanted, but he spoke with me. I rang off and went down to see him, thinking he might be coming up the other lift as I go down. He was stood with the boxes in the foyer. A new to the job man, obviously. We both went back up to the flat, and he handed me the carrier bags and an amazingly large amount of unpackaged food through the door. I signed for them and started to carry them into the kitchen, this left bits all over the hallway carpet.
So I hoovered it up and got onto sorting the delivery out. I’ve now got a full fridge, freezer and overflowing cupboards and floor!
A jar of Bigos I ordered came alright. Bigos, also known in English as hunter’s stew, is a Polish dish of finely chopped meat of various kinds boiled with sauerkraut and shredded fresh cabbage (Saurkraut). Might be tasty, methinks.
I decided after sorting it all out as best I could, to make a cup of tea before I got back on the laptop to update things further.
Well well, I dropped the mug, and it spilt all over the floor. Got some of the Blitz paper towels and down onto the floor, to dry up the mess. Astonishingly, I got back up without too much of a struggle? I began to worry now really… Hehe!
I then got the nibbles ready for the nurses and the Winwood Social Hour Meeting. Although, I won’t be attending today, because, the only appointment the surgery could give me for my INR blood level test, clashed with the Social Hour… Again! When I remembered this, and the Whoopsidangleplop with the dropping of the mug of char, things were starting to get back to normal for me.
A WRWW session then made another cup of tea and back on the laptop. Graphicationalisationing and doing the diary. Then to the challenge of trying to do Facebooking. If it allows me, I must make sure I do not spend too much time on the session, or else I might be late for the surgery. Must leave no later than 1000hrs to walk there in time for the appointment.
That went well, no hiatus whatsoever? I just ran out of time, though, Huh!
0914hrs: Got the things ready for the surgery, and called at the Community Hut with the nibbles. Hoped to see Warden Deana, but she was not in today they told me. Left some raffle prizes and informed the few tenants there ready for the meeting that I couldn’t make it, then departed on my hobble to the surgery in Carrington. Met BJ as he was going to the meeting and had a little chinwag.
Onwards to the nurse, taking it nice and steady cause I was in plenty of time. Only the feet gave me any trouble going there, and even more coming back. Arrived with time to spare and logged in and started doing some cross-wording.
The nurse (the one I saw yesterday in Asda), tapped me on the shoulder and made me jump. (That’ll stop me laughing at her like I did in the shop) She told me took her over two hours to get her photographs done. She looked at the bruising and marks on me chest and told me to book an appointment with the Doctor Vindla if they had not cleared up after two days.
Then she took the blood for the INR level test, and I gave her some nibbles.
I was soon out and walking (limping) down Mansfield Road in Carrington to the Lidl store.
I got some potato chunks, a tin of garden peas, cheese twists and a can of Spanish Piquillo Peppers with stockfish filling in tomato sauce, as a treat for Sister Jane when she visits me on Sunday. Got prawns in it? Might be nice for them?
At the checkout I dropped a packet of cheese twists and a lady kindly picked them up for me, bless her.
To the bus stop and caught one within minutes into Sherwood. As I dropped off the bus, there was BJ’s car in a layby, couldn’t see him anywhere. I know he likes to go in one of the cafes for breakfast sometimes… well, every day. It saves his other half cooking when she gets back from work. Got a TV paper for next week.
Crossed the road to see if a bus was due that would get me back up the hill to the flats – but no. So I shuffled on up and over the hill to go up again through Woodthorpe Park, and down the gravel path to the apartments.
As I started off from the bus stop, I saw a Nottingham Pavement Cyclist coming down the hill at me. Happily freewheeling it down and not moving for any pedestrians, we moved out of his way! Luckily there were very few of us in his way today.
No sunshine, even the odd spot of rain was getting through now, but the park looked so beautiful to me. I decided not to walk down the gravel path but went into the copse instead. No one else about, I really enjoyed this diversion.
Until I stubbed my already hurting toe on a tree branch coming out above the ground.
But I didn’t mind at all in fact.
Because with this happening, I lost my fear of things going right for me, like they had been doing earlier in the day if you see worra mean like. Hehehe!
Out if the bottom end, across the field and down the last bit of the gravel path to the flats. Up to 72 and a WRWW, again, just in time.
Put the bits away, cleared the pots up, cuppa and medications took then laptop on to update this.
Tried again to do some Facebooking. Started perfect, the had a glitch for a few minutes, then came back alright?
Got the food going, roasting vegetables, (parsnips, carrots, red onions and potatoes)to have along beside a frozen something or other I had in the freezer without a box.
It will be, I think, either pork ribs or lamb in sauce/gravy. I’ll find out when it’s done, and I dish it up. Tsk!
Turned out it was Chinese Pork Ribs. The carrots were not good, but everything else was okay, though. Made a right mess of myself eating it. Huh!
Called to see Olive, but she was out.
Looked at the TV magazine and found stuff to put on and fall asleep. Nodded off so many times for a few minutes, I got confused as to what day or time it was each time I woke?
Up at 0455hrs: The £300 second-hand recliner woking again – a bit shaky, but operational.
The depression I got my head down with last night, was still with me. I managed a WRWW, no WRHD yet, though. I took the medications with a cup of tea and decided to get on with updating the TrustPilot British Gas comment straight away, while it was freshish in my mind. Well, I say straight away, I cleaned the dishes from last night and scolded my right-hand finger, in the process, I’ve never known such hot water to run from the tap so quickly before. Hehe, fool!
It took me a few hours to get right, Facebook was not letting me post again? WordPress was okay, mind. Got the posts done and sent off. Did some graphicationalisationing.
The light bulb blew in the front room. The fifth one since I’ve been here? I was glad there was no CCTV in the room, as I struggled to replace the blown one with the last of my spares. Going to Sherwood this morning to get a TV paper, having forgotten to get one yesterday, I’ll nip in Wilko to get a new spare one (He says full of confidence). The ulcer was stinging a bit. Still, I blame British Gas and Virgin Media for this yer know!
0835hrs: Did the ablutions, managing a WRHD of great effort and discomfort… ah well, at least I got it done.
Bin bags to the chute called to see Olive, no answer, then down to the bus stop to catch a bus into Sherwood, then another into the City Centre. A jolly good chinwag session at the bus stop with the other eight tenants awaiting the same bus. This cheered me up no end, especially talking to Norman on the seat in front of me.
The rain poured down, bit got lighter later on. Over the road to the bus-stop for a City bound vehicle.
Dropped off at Victoria Centre (Mall), and made my way up the escalator to the top floor.
The American Eatery place had a few customers in it, I noticed they were selling ‘Chicago Burgers’ at a Special Price of only £8.99. Blimey!
I limped on and over to the Market and visited the Nut Stall. I got some yoghourt covered cashew nuts and some chocolate covered Hazelnuts.
Then over the walkway across and above Upper Parliament Street.
Took this photo of the wet road and the large number of buses about. I think there were six at least?
Then down and into the Poundland Shop to see if they had any of the chocolates in foil or Lavender Soap in stock.They had neither
They had neither available. However, I did get some Deli Choc biscuits to use as raffle prizes for the Winwood Social hour Session. Not that I’ll be attending next week, due to the surgery booking in my Warfarin Blood Test for the same time as the tenants gathering. Tsk!
Walked down into the slab square and took a photo of the Nottingham Beach, and the showers – in the rain and howling wind!
There were a few folks, like this chap and his daughter eating at the dodgy smelling takeaway stalls, but not many.
The sky and winds threatened a storm at times, but it never came.
I plodded up Queen Street to the bus stop, and found I had 20 minutes to wait, so I had a hobble down Market Street and had a look in the Charity Shop at the books and DVDs. Got a bit carried away and realised time was getting on, so bought a three DVD box set. I only just made it back to the bus stop in time.
The bus was packed well on the return journey.
Into the flat and a WRWW enjoyed. Put the bits away, made a cuppa, late midday medications took, and got some potatoes in the pan gently simmering, and nipped out to Olive’s flat again.
She was in a bit better spirits today. A chinwag and her grandson Roger called, and the chinwag was extended. Gave Olive a kiss and departed back to number 72.
Opened a tin of baby carrots into the saucepan ready for later, to have with the potatoes and the last of the pork loin, might throw in some beetroots too.
Laptop on, and WordPress working okay, updated this to here, then, with trepidation tried Facebook. It was functioning properly! Slowly, but still. Spent far too many hours catching up on it.
The fodder was ready, including the funny shaped carrot, crispy bacon, boiled spuds, pork loin, baby beetroots and Polish veg mix in salted water.
Very nice.
Took the medications, sat worrying about the British Gas situation and faded.
I am getting on a bit and moved into a Nottingham City Homes high-rise aided-flats. I set-up a direct debit to pay British Gas and almost a year later received a demand from them for another account number that had my name and correct address on it. Being partially deaf, I asked Deana, the warden, who contacted BG, and almost two hours later, they told her that this account would be closed on7th June 2016. On the 7th of July 2016, another letter arrived asking if I had forgotten to pay this bill? Julie, the another warden rang them to try and sort this out, but it took so long, her going home time arrived. Seems I may have to pay to have the second (Non-existent) meter removed/disconnected? Four days later, I managed to get Deana to ring again. Eventually, again, they informed her that the account would be closed. I now wait nervously for the next ‘Reminder’. Hey-ho! Well well well… The following Saturday (today) Oh, Marvelous! French Owned British Gas, who last week told Warden Deana the Electricity Bill would be scrapped for the second time, have sent me a Red Letter Bill with threats now! Losing me credit rating – demanding the £250+ I don’t owe them! So frustrated, I did a post about them and put it on Facebook, LinkedIn and on WordPress too! So annoyed with them for lying to my warden twice now! Grrr! So, another demand arrives, and my aided-flat warden rang them again for me. Warden Deana told me once again, the account is to be closed and I have nothing to worry about. (Humph!) Now, a few days later today, I get another demand for this non-existent meter with my name on it, once again for the £250.32. “Call us about the money you owe” is the headline on it! The replacement ticker the angina and sticking reflux valve are not happy with this extra unwarranted hassle from British Gas, especially after Deana rang them for I think the fourth time – now I have to bother her again for a fifth time. After being told on every occasion the account would be closed. My health is suffering over this, and enough is enough! I will be seeking legal advice as recommended by the medical staff. When and if I ever feel up to it! All I want is peace and a hassle-free existence. Nemo Mortalium Omnibus Horis Sapit, I understand, but my patience is getting thin. I hope I don’t snuff it before this is sorted. Where can I get some help on this, can anyone help?
Thursday 28 July 2016: Warden Deana Walker rang British Gas again (Over an hour) for me. This time, a different story emerged: It appears the two tariffs are on the same meter now? They intend to merge the two – thus making my bill twice as much? This after being told three times by British Gas that they had closed this fictional extra account! Deana asked them to send someone out to sort and assess the situation. So, now I await Deana to have a look and then the BG representative getting in touch to arrange a visit… 1220hrs: Ah, Deana is here now talking to British gas as she looks at the meter… She gave the all the details yet again to a different representative who told her the account in question was definitely closed 28th June 2016. This the same account that they are going to merge with my proper account??? She was then put onto someone else and explained it all again to this one. She waited patiently for the return to the phone, of the lady she had been speaking to this time… 1240hrs: Still waiting. 1253hrs: Still waiting… 1258hrs… (Missed her dinner break now!) 1259hrs The Lady (Leigh) returned said Checked on company database, what Abdul told her earlier was incorrect, the account they were still sending out bills for no longer exists! Nice that! I await further developments with an uncomfortable feeling of dread in my old mechanical heart.
Thursday 4th August: British Gas with another Red Demand for payment to the meter they told Warden Dean Walker a few days ago (For the third time!) had been Cancelled! The ladies must have seen how this affected me, and they ran Deana and asked her to call and see me once again Sort out this horrendous situation. This time, French-owned British Gas threatened me that they would get a legal entry warrant and replace the non-existent meter with a payment meter, I’d lose my Credit Rating, and they will pass on my details to Credit Collection Agency!British Gas with another Red Demand for payment to the meter they told Warden Dean Walker a few days ago (For the fourth time!) had been Cancelled! Warden Deana arrived a bit later, and took the paperwork, saying she is going to contact them by email this time, so she has a record, and off she went, too. Heard nothing back from her yet. Terribly worried now! Warden Deana came to see me. She has sent an email to British Gas, awaiting a reply.
Wednesday 10 August: Warden Deana emailed the reply to me from BG. From: Customer Complaints Date: 9 August 2016 12:38:24 BST To: Dean Walker Subject: Your reply from British Gas (18953202) (KMM43902975V30033L0KM)
Dear Ms Walker Thank you for the enquiry you sent regarding Mr Chamber’s account, I’m sorry it’s taken me a while to get back to you.
Unfortunately, I am unable to help for the time being, as you are currently not named on the account, and as such I am unable to disclose or change any information regarding the account. This is due to the Data Protection Act. If you would like to be named on the account, please call us on 0800 048 0202* when you are with the account holder, so we can get permission to either speak to yourself or add your name to the account. Alternatively, you can send ina signed power of attorney letter from the account holder, with the account number and details, authorising you to be added to the account. This can be posted, or attached to an email. Our mailing address is: British Gas, PO Box 227, Rotherham, S98 1PD.
Once you have been added to the account, or we have verbal permission from the account holder to discuss the account with yourself, we will be able to disclose any information you require. I apologise for any inconvenience this may cause. Please contact us should you need any help in the future and thank you for contacting British Gas. Kind regards Grace Winearls britishgas.co.uk – Looking after your world
Deana came to the flat at 0955hrs and rang BG and got her name on record as my representative and added her name to the account. (Which account, the actual one or the fictional one, we were not sure) She ran the BG Complaints number, and tried to get put through to them, but had to make do with the Billing section. She explained the situation yet again to this BG agent, and was put through to another agent and explained everything to him as well. To complained to each person she spoke to, and asked them why she could not get through to the complaints department? She was put on hold. (Half an hour on the phone up to here) Someone spoke to her and decided to put her through to someone else again. She was put on hold. She explained everything again to this agent. She was put on hold. She asked for written confirmation that the account had actually been close like he has been verbally told on four occasions now, but the demands continue? She was put on hold. Mr Ricmondo came on the line. We were told it had been cancelled (Again!). She was asked to give the meter readings from the one meter I have. (Which of course is not the meter in question (…67), but the meter I am paying by direct debit (…95). Bewildered we both were! Deana complained again, about not being able to talk to their Complaints Department directly! Her phone battery was now down to one bar. She complained about being kept waiting on hold so often. She was put on hold. Ricmondo returned eventually. 1) It seems an engineer will contact Deana to make an appointment to disconnect the non-existent meter and take the readings? 2) No further demands would be received. (Oh yes, very confident about this we were!) Deana spent 53 minutes in total on hold – the poor woman had lost the will to live!
Wednesday 10th August 2016: British gas, who told Deana five times at least now that the account had been closed, sent me an email request to supply them with a meter reading again, for the supposedly closed mystery meter!?!? It gets more convoluted and worrying as time goes by!
Wednesday 17th August 2016: Despite having been told by Deana not to contact me, but her as she is my sole representative and her contact details being given to BG, they called me on the phone knowing my hearing difficulties. The polite gentleman, whose accent, I found extremely hard to comprehend, wanted to talk to me about the non-existent meter. I informed him of the arrangement for Deana Walker to be contacted as my agent. Then had to give him her contact details for the eighth time at least. Still, no more Red Letter threats and demands again… yet.
19th August 2016: Got a phone call from BG again.
I told them to contact Warden Deana. Later in the day.
Well, fancy that, yet another threatening payment demand arrived! “We will pass your details to a debt collection agency!” “…for a warrant to enter your property and fit a pay as you go meter” Again I receive it on a Friday so I can worry and fret over the weekend before I can get to talk to Deana. The stomach ulcer has started playing up now, along with the Angina.
The dizzy spells are back too!
Tsk!
Monday 22nd August 2016 – 0835hrs:
Hobbled to the Community Hut at the flats and luckily, Deana was in, she called British Gas and asked if she could be put through to the complaints department, this time, she was told they didn’t have a complaints department?
She explained the situation yet again and I had to confirm my authorising her to speak for me.
She was put on hold for fifteen minutes: She was put-on-hold again and eventually ran out of time and had to ring off after 20 minutes! She will try again later and let me know what occurs.
24th August 2016:
Two emails and another demand, for payment of the mystery meter.
Cannot contact Deana to tell her about these.
Having been told they have closed this …67 account numbers, on at least five times, on the following Friday…
I get this copy of an email received sent from British Gas to Deana.
Friday 26th August:
I get these letters from British Gas (As quoted in the email copy).
So, desperate to try and understand if I am being conned or not here now.
Sent an email to Doctor Lynton with a copy of the email, and updated this post, in a desperate effort to get some guidance.
Oh dearie me! Then the email from Deana:
Dear Ms Walker
As you’ll remember, you’ve recently been in touch and asked us to look into an important issue.
My name is Lee Jordan. I’ll be personally handling your complaint and will ensure that it is resolved to your satisfaction as soon as possible.
I’ve tried to contact you on 26th August 2016 but this hasn’t been possible. I’m sorry for any concern that has been caused in regards to the bills that have been produced for Mr Timothy Chambers’ accounts. I’ve had a good look into this for you.
Usually, a property will only have one supply number (known as the MPAN). Due to Mr Chambers having an Economy 10 meter, he has two supply numbers and these are 1100005542430 and 1100005542440.
Account reference 850055308467 is for MPAN 1100005542430.
Account reference 851004170695 is for MPAN 1100005542440.
Mr Chambers’ meter has 5 rates which log the electricity that is being used at different times of the day. The accounts were set up so that two of these rates were being billed on account number 850055308467 and the other three were being billed on account number 851004170695.
Mr Chambers was receiving bills for account number 850055308467 as we only had a Direct Debit set up on 851004170695.
So, why didn’t they tell me when I set it all up?
In order to simplify things, we have now put all five of the readings onto account number 850055308467. This means all future bills for this account will include the total amount of electricity that has been recorded on the meter. A new Direct Debit has been set up for this account. This is now the main account.
No further charges will be applied onaccount number 851004170695. Because of this, the Direct Debit for this account has been cancelled. Upon closing this account, there was a credit of £76.23 on it. This has been transferred over to the new main account 850055308467.
Mr Chambers has used on average £100 per month of electricity since the account opened in June 2015 and his current balance is £375.30. In order to cover the cost of what is being used and to also clear the current balance, his Direct Debit has been set to £134 per month going forward.
Can they do this without my permission?
Please be assured that there is no longer any overdue balance to pay ashis full current balance of £375.30 is included in this Direct Debit payment scheme.
A new statement is on the way to him showing the current balance of £375.30 on his new main account 850055308467. He’ll notice that all five of the readings are together on this statement and the future statements will continue with all the readings together. This statement details the unit rates that are being charged for each rate.
A statement for account number 851004170695 has also been produced. He’ll notice that the balance on this account is zero. As mentioned above, no further charges will be applied to this account.
Mr Chambers may benefit from moving to a supplier that has a specific Economy 10 tariff if he is heating his home during the times that are allocated as the cheap rates. Any supplier with Economy 10 tariffs would be able to give him further advice regarding this.
?????
If you feel I haven’t answered all your questions, or you‘re not satisfied your complaint has been completely resolved, please feel free to contact me on the details above. I’d be more than happy to help you further.
If you’re happy with what’s been done you don’t need to do anything and I’ll make the arrangements to close the complaint down for you on 10th September 2016.
Saturday 17 August 2016:
These arrive in the post: now four letters in two days?
Seems they have done it anyway. Cancelled the old original one, added the mystery one and what was left, on the original one together… This is doing my health no good at all. The Angina and Duodenal Ulcer are both giving me hassle again now, trying to understand why they have lied to me and Deana so often and changed their messages to us?
